Whether you're new to Springfield or just relocating across town, we make it easy to start, stop, or transfer your utility service. Choose the option that works best for you—online, by phone, or in person.

CU provides utility service for residential, industrial and commercial construction projects. Let us know your construction plans so CU can provide the service when you need it.

City Utilities works hard to make your life easier with several options for paying your utility bill. Pay online, by mail, using our payment kiosks, or visiting our bill payment locations.

Whether you're new to Springfield or just relocating across town, we make it easy to start, stop, or transfer your utility service. Choose the option that works best for you—online, by phone, or in person.

Jan 3, 2025 · Those needing utility bill assistance are encouraged to call the CU customer service team at (417) 863-9000 as soon as possible. City Utilities can point customers to available assistance …

Under Springfield Code Section 110-2, City Utilities of Springfield, Missouri, is authorized to supply facts and information regarding utility consumption at specific premises.

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Jun 27, 2025 · These ratings reflect City Utilities’ financial stability and prudent management, and they allow the utility to take advantage of favorable financing opportunities.

Dec 5, 2025 · Project SHARE provides emergency utility assistance for Springfield-area residents facing financial hardship. All donations stay local, directly supporting CU customers facing disconnect, …

Please note: The utility will not disconnect services in a landlord’s name in the event an unauthorized tenant is residing at an address based on the Missouri Revision of Statues, RSMo Chapter 534. How …