Integrate your Freshdesk CRM with 3CX's PBX PRO Edition. It only requires a few easy steps before you can launch call from Freshdesk via 3CX and not only.

Jul 20, 2016 · Integrate your Freshdesk CRM with 3CX PBX Pro and launch, receive and log calls directly in Freshdesk via 3CX. Read our guide for the easy steps.

Feb 24, 2016 · Was there a change to how the Freshdesk Integration works in July 2023 for 3CX-hosted instances? I note the guide website shows that it was updated on the 19th July 2023, …

Aug 10, 2022 · Freshdesk create ticket/contact only AFTER event "end of call" Ab Abych Sep 27, 2022 3 Jan 30, 2023

Apr 6, 2022 · 3CX provides easy and straightforward server-side integration with Freshdesk via the 3CX API for CRM, with these benefits: Contact Synchronization – inbound / outbound calls …

Nov 9, 2020 · 4) I configured Freshdesk with API Key and Call journaling but no ticket is created from a missed call Is it really the case that a call has to be answered for a ticket to be created?

Jun 21, 2021 · Plugin "3CX Click to Call" & 3cx v20 Thread starter FrisBy Start date Jul 3, 2024 Tags click to call freshdesk Status Not open for further replies.

Oct 31, 2023 · thanks. we have existing freshdesk and 3cx and we are able to automatically create a ticket if there was a lost queue example 3CX Communication: lost queue call like this …

Dec 28, 2021 · Solved Freshdesk API, custom field Thread starter eds.pare Start date Dec 28, 2021 Status Not open for further replies.

Oct 31, 2023 · Hi, I integrated 3CX with Freshdesk and it works great with the contacts. Contact name is displayed and the user is redirected to the Freshdesk contact page. I tried to so the …